Q: I am seeing intermittent issues with my Facebook Fan Page. Can you fix it? A: Having a successful experience on Facebook depends on both the Wishpot Application working properly, as well as Facebook itself working properly. We often receive requests to resolve issues that are out of our control, however it's difficult to know when an issue is caused by Facebook or caused by a malfunction in the Wishpot Application. Here are a few examples of issues our customers have experienced:
Facebook has a public bug tracking system, which you can use to search for known issues here: http://bugs.developers.facebook.net/ For realtime outage notifications, Facebook also provides this page: When you see abnormalities that span outside the frame in which the Wishpot application lives, it is a great place to check if the issue you're seeing has been reported, and get status about it's resolution. |